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Why Klout sucks but doesn’t have to

Klout sucks (as a scoring system, not as a company) for a few reasons but the primary reason that it sucks is that my score, as of writing, is 56 and Warren Buffett‘s score is 39; which is ridiculous from every viewpoint. In my view, that’s reason enough to question Klout but I’ll support my comment with additional reasons, and would love your feedback. There’s no way anyone would believe that I’m more influential than Warren Buffett on anything, ever – and if they did make that claim, I would dispute it with vigor.

Warren Buffet on Klout


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THIS is Burning Man – what I didn’t realize – 63 photos, 1 short video, 792 words

I’ve been wanting to go to burning man for 6 or 7 years – as long as I’ve know about it. For a number of reasons – kids, business school, family vacations back east, startups, life – I haven’t been able to swing it – until this year. Burning Man is a bunch of things to different people so this is just my view of what it is. To me, it’s the best of the best in a number of categories. It’s the best of sharing, community, partying, self-expression, art, creativity, friendship, giving, love, delivering on ideas and more. Having had the great fortune to enjoy TED and Summit Series a number of times, I see so much overlap with these amazing experiences. It is no surprise that a couple hundred people I know from TED and Summit went to the playa this year.

I knew that I would love the playa, but it was so much more than I expected. I didn’t realize that there would be so many amazing demonstrations of art – in the thousands, not in the hundreds as expected. I didn’t imagine that there were so many incredible parties at any time of the day – I knew there would be some, but I didn’t realize that when I awoke at 5:00 AM to go to the Temple to leave behind clothes that belonged to my brother, having worn them the night before, that I would be enticed by a dozen dance parties in the playa (Robot Heart – you were everywhere).

I didn’t realize that people would be offering free coffee and cigarettes at 4:15 & G for those returning from a night of partying or that so many people that I had spoken with for only 15 minutes would give me gifts that I’ll remember for a lifetime, or that you could bike to deep playa for coffee and eggs at Dust City Diner at 7 AM. I knew that there would be generous offers but didn’t realize that there would be an invitation to dinner every night of the Burn and didn’t realize that I would build new friendships.

I knew that the Temple would be an amazing place for me with the recent passing of my brother but I didn’t realize that I would be compelled to spend 8 hours in there thinking, crying, consoling others, watching the sunset, enjoying the harp and other instruments which played constantly, partying as the man burned, and returning every morning to be comforted and comfort others who had suffered a recent loss.  It was such an incredibly spiritual and moving place for so many – I can’t imagine a better environment to enjoy with my brother and the thousands who have last their own. The amount of love that went into the creation of that temple and that passed through the temple was incredible.

I didn’t realize that Center Camp would be so inspiring with talks at the level of TED or Summit, amazing music, yoga classes, drum circles, art projects, fashion shows and more. I didn’t realize that I would be involved in pulling a Trojan horse before it’s burn or an international talent show in the deep playa. I knew I would meet great people but it was more than I expected at every moment. I didn’t realize that volunteers would be giving tours of the art installations twice a day so that we can understand the artist viewpoint of their creation.

Burning Man was one of the most inspirational experiences of my life – (Photos here and short video here). I think that there is incredible resource in the community. To me, there isn’t a better example of delivering on creative desires – maybe others that compare, but none better. To believe in an idea and create something amazing for such a short period of time for others to enjoy is such a generous gift, so much so that it can be overwhelming as you ride your bike on the playa around sunrise or sunset. I believe that the resources exist in the Burning Man community to address some very serious global issues and deliver solutions that work. I believe this so deeply that I’ll be reaching out to the Board (whom I’ve met recently) to discuss my ideas with them. Burning Man is about self-expression and delivering on that expression – this is such an important resource.

I want to thank my friends, Philip, Tom, Sandra and Everett for helping to make this an incredible experience, and my wife, Luann, for making this happen by supporting me and taking care of the boys while I enjoyed this amazing experience. I love you. Burning Man is about giving and you gave me the experience of a lifetime. Thank you all very much! It’s good to be a Burner.

Pitch like Eminem

Eminem was the top selling artist last decade and is able to cross genres and demographics as well as anyone. Whether you love him (I do) or hate him, you have to respect him for his ability to perform and gain an audience. So, what does this have to do with pitching? Well, whether you’re pitching a product or service for sale, or pitching to investors, I think you can learn quite a bit from Eminem’s final performance in 8-mile.

In the final rap against Papa Doc, Eminem anticipates the negative that Papa Doc might rap about and lays it all out during his own rap, or pitch. He pulls away all Docs’ material by covering it during his own performance. This allows Eminem to control the flow. The result? Papa Doc freezes because he doesn’t have anything else to say and Eminem wins the competition.

I’ve directly sold or run teams that have sold $100m or so in software and services and I’ve raised money and helped others do the same, and I’ve invested in 20 companies. I always try to anticipate what the potential buyer, or investor (also a buyer), will want to know or ask. Rather than wait for them to ask, I always cut to the chase and present the information that I know is reasonable for them to want to know.

This accomplishes a few things – it allows you to control the flow of information, it shows the buyer that you respect their time, that you understand your own offering, and that you understand their needs and potential concerns. I’m not saying that you spend a bunch of time on the negative, simply that you address potential competitive overlap and potential gaps head-on, and that you deliver the solution or answers to address potential concerns. This will also save you a ton of time because the information will come out eventually. It’s better to surface the information, on your terms, and move on if it’s not a fit.

So many who pitch, whether for a sale or financing, often hate to hear “no” and withhold information. In my view, if you’re going to hear “no”, get to it as fast as possible. It’s the same as hiring slowly and firing fast. Get the information out there so you know where you stand. Life’s too short to waste time.

Let me know what you think.

Cheers.

I have a secret – what’s yours?

I love cities – San Francisco, in particular. Having grown up outside of Boston, I’ve lived in LA, Chicago and have been in San Francisco for 12 years now. I love exploring cities – not just the food and nightlife scene but hidden treasures like music, art, unique stores, old factories, hikes, interesting architecture, great city walks, wine stores, events and more. I love meeting interesting people and characters that define a city, from old to new. I find it fascinating that a single neighborhood can include such diversity as top internet companies including Zynga, one of America’s first microbreweries, a metal fabrication facility, excellent music venues, a chocolate factory, Spanish and Mandarin immersion school programs, a bean-sprout company and top restaurants. For the last couple years I’ve wanted to launch a site that exposes hidden gems in the city, but I haven’t had the time to launch something on my own nor have a wanted to do it on my own.

For me, this would be a project to do for fun, love and passion rather than one with revenue generation and profitability as the primary purpose. This allows me focus driven on things I think others will love, rather than those that optimize for revenue and profit. On April 10th I was hanging out by the pool at Summit at Sea (a must do – the best event I’ve ever experienced) and started talking with summiteer Nikolaos Iosif Kakavoulis. We spoke mostly about Athens, Mykonos, my visit to the Pink Palace in Corfu (oh, the stories I can tell about that visit) and the thrill of travel. Thirty or so minutes into our casual conversation we talked a bit about stuff that we did for passion and pay. Nikos told me that he was running something called Daily Secret in Athens. He described it with great enthusiasm and I became excited by the idea. Even though I don’t often visit, I wanted to subscribe to the Athens, Lima and Istanbul daily secrets so I could glean the inside scoop for the purposes of general knowledge and feeling like I could understand the local culture better.  Within a few minutes I told Nikos that San Francisco needed such a service – he agreed.

We spoke the following week with his business partner Pheadra Chrousos and the excitement grew. Immediately, I knew that Phaedra and Nikos would make great business partners and that they love what they’re doing with Daily Secret. Coincidentally, we also share MBAs from Columbia Business School, which is kind of cool.

It’s with great enthusiasm (hi-fives) and passion that I am announcing the launch of Daily Secret, San Francisco – your daily dose of inside scoop secret stuff happening in the awesome city of San Francisco. The plan was to launch in early June but I need to do it now so that I can share a secret event that happens on May 26th – you won’t want to miss out so act fast because the venue is really small (40 people total). The format of the Daily Secret is simple – beginning today, we will launch our first secret and then deliver one secret to your email box every day of the week. It will vary in content but will cover everything happening in the city and will have broad appeal. It will take 60 seconds to consume the information and will be easy to share. You will also be able to access our site to learn of secrets previously mentioned, as well as to suggest your own secrets.

We will give you the inside scoop on something happening that week or something that’s been around for 100 years that most locals don’t know about. Your friends will be impressed with your knowledge and they’ll want you to share secrets with them. You will have the inside scoop. We also want you to be involved. If you have a secret, we want to know about it. It could be an event with an expiration date or something that’s been around forever that many locals still don’t know about, or a secret inside tip about an old venue. We’ll be looking for Scouts and Insiders. We’ll reward you with awesome VIP parties and other cool stuff. Whether you are a San Francisco local or want the local scoop as a visitor, you should consider joining. Though we are not a daily deal site, there will also be deals offered to loyal readers.  You can have a sneak peak and sign up here.

That’s it – that’s my secret for today – I hope you decide to join us! Please let us know what you think and feel free to share our enthusiasm!

Cheers!

mike

39 Ways to Generate Revenue

I help companies generate revenue. Whether helping identify new target markets, new products, packaging of product/service offerings or creating a real value proposition; my goal is always to help companies generate significantly more revenue. Some have asked for examples of possible revenue models. Here are 39. I’m sure I’ve come across dozens more, but here’s a quick list. If you know of some that I’ve missed, please feel free to add.

Virtual goods and gifts – zynga

Transaction based commissions – eventbrite

Enterprise user pricing – Oracle

SaaS user pricing – salesforce.com

Sponsorship – Demand Media

Premium Content – Third Tribe Marketing (Chris Brogan)

Premium access – LinkedIn

Professional documents – law.com

Freemium upgrades – yammer

Premium services and features – HubSpot

Per download – Camera +

Customer service charges – Microsoft.com

Cross-sell products – tinyprints.com

Unit pricing – Kodak.com

Per use – email list vendors

Enterprise pricing – Microsoft Enterprise

Data sales – Twitter

Donations – wikipedia

Click based – Google

CPM – facebook

Per use – freshbooks

Time based – mechanical turk

Bandwidth based – Box.net

Subscription – wallsstreet.com

Revenue share – Quirky

Listing fee – Craigslist jobs

API access – Google Enterprise

Project and deliverable based – Rockstar Group

Hourly based – McKinsey

Equity based – Jump Ventures

Task based – task rabbit

Featured fees – freelancer

Affiliate – expedia.com

Data access – Amazon services

Research access – Lexis Nexis

Maintenance fees – SAP

Sponsor ad removal – Photo sites

Licensing – entertainment industry

Ads within the stream – twitter

Have you come across other revenue models that others might consider? If so, please share. Most companies that I work with are leaving lots of money on the table. Sometimes, the company isn’t taking advantage of an obvious revenue stream because they just don’t see the obvious. On some occasions, the bundling of services isn’t optimized for driving revenue and value. Often, contracts aren’t structured to maximize upside and minimize downside or profit loss. In all cases, it’s worth having a second look.

Thanks – Mike

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